Privacy Policy

We generally collect personal information directly from you when you:

• submit an enquiry or booking form through our website;

• contact us by phone, email or social media;

• request a quote, consultation or Garden Assessment;

• engage Bowerbird Ecoscapes to provide services; or

• otherwise provide information to us.

Our website may also automatically collect certain technical information through cookies and analytics services.

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How we use your information

 

We may use your personal information to:

• respond to enquiries and communicate with you;

• assess your garden or landscaping requirements;

• prepare assessments, designs, recommendations and quotations;

• arrange and provide our services;

• manage bookings, invoicing and payments;

• improve our website, services and customer experience; and

• comply with legal and administrative requirements.

We do not sell or rent your personal information.

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Website services and third parties

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We may use trusted third-party services to operate our business and website, such as website hosting, online forms, email, cloud storage, analytics, booking and payment services.

These providers may process or store personal information on our behalf in accordance with their own privacy and security practices.

Some service providers may store or process information outside Australia. Where applicable, their handling of information will be subject to their own privacy policies and applicable laws.

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Cookies and website analytics

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Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve its performance.

You can generally control or disable cookies through your browser settings, although doing so may affect some website functionality.

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Marketing communications

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We will only send you electronic marketing communications where we have your consent or are otherwise permitted to do so.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

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Storage and security

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We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically is completely secure.

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Accessing or correcting your information

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You may contact us if you would like to access personal information we hold about you or believe that information needs to be corrected.

We will respond to reasonable requests in accordance with applicable privacy laws.

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Privacy enquiries and complaints

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If you have a question or concern about how Bowerbird Ecoscapes handles your personal information, please contact us.

We will take reasonable steps to investigate and respond to privacy concerns.

Bowerbird Ecoscapes
Email: [YOUR EMAIL ADDRESS]
Phone: [YOUR PHONE NUMBER]
Website: bowerbirdecoscapes.com.au

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Changes to this policy

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We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations. The current version will be published on this website.